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Privacy Policy

We Care About Your Privacy Too

PRIVACY POLICY
We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.

INFORMATION COLLECTION & USE
Our site’s registration form requires users to give us contact information (like their name and email address). The customer’s contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.

Our site uses an order form for customers to request information, products, and services. We collect visitor’s contact information (like their email address), and financial information (like their account or credit card numbers) through PCI compliant and secure channels. The customer’s contact information is used to get in touch with the customer when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user’s identity and for use as account numbers in our record system.

SECURITY
This website takes every precaution to protect our users’ information through the use of a SSL (secure socket layer) certificate (notice the HTTPS and lock icon in your browser’s search bar next to our Connoisseur.Online URL). When users submit sensitive information via the website, your information is protected both online and offline. When our website registration or order forms ask users to enter sensitive information (such as credit card number), that information is encrypted and protected through PCI compliant third-party merchant services.

Other Resources 

Return Policy

Have questions about our privacy policy, refund options, returns, where and how we source our Connoisseur merchandise, or our shipping practices? Check them out on our FAQs.

Looking for something in particular? Let us know! Our team of curating experts is here to help! 

Mailing address

Connoisseur Online
PO Box 849
Rome, GA 30162
Open M-F 8:30am-4pm